Innovation & Digital Transformation

30 September 2021

Ever wondered what's Innovation culture like in Shared Service Centers? Tune in to listen to an in-depth discussion about Innovation and Digital transformation!

30 September 2021

Innovation & Digital Transformation


Episode summary

Ever wondered what's Innovation culture like in Shared Service Centers? My guests today share with us an in-depth discussion about Innovation and Digital transformation to answer all your questions. Tune in to learn more! 

In order to be relevant, organizations need to hardwire innovation into their framework and instill innovation into their culture. Now more than ever, the pace of digital disruption has been accelerating, the customer's needs are constantly shifting, forcing large organizations to focus on their digital transformation journey. Indeed, innovation is not enough to be successful as a shared service center, you must add value to people’s lives in a new and improved way. Therefore it's crucial now to shift your business model into high gear and create an innovation culture that’s woven into every facet of your company. 

Today, we discuss the ins and outs of Innovation within Shared Service Centers. We will shed a light on the challenges organizations face in their journey as well as share valuable best practices to help you navigate through the digital jungle. 

To make the conversation more interesting, our Technology Transformation Officer Dirk Keweloh in DTSE invited his partner and Head of Digital Solutions in Siemens Matthias Egelhaaf. They’ve both been working closely on their SSC’s Digital transformation journey and have a lot to share. So join us to learn more about innovation culture in SSCs!

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About guests


Dirk Keweloh

SVP Technology Transformation Officer @ DTSE SE

Matthias Egelhaaf

Head of Digital Solutions @ Siemens AG

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All here listed podcasts were created to provide insight into the world of the Deutsche Telekom group and its people, with a focus on Deutsche Telekom Services Europe (DTSE). The views and opinions expressed by the host or the guests are their own and do not necessarily represent the views and opinions of Deutsche Telekom AG or any of its subsidiaries. Any products or services mentioned in these podcast may and may not be provided by the Deutsche Telekom group.

The host is an employee of Deutsche Telekom Services Europe Czech Republic s.r.o. („DTSE CZ“), based in Brno, Czech Republic. DTSE CZ is a 100% subsidiary of Deutsche Telekom Services Europe SE, based in Bonn, Germany, which is a 100% subsidiary of Deutsche Telekom AG, based in Bonn, Germany.


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